Shipping policy
Last Updated: May 31, 2026
Thank you for choosing CARRYNEX. We are committed to delivering your order accurately, safely, and as quickly as possible. Please review our shipping practices, rates, and timelines below.
All orders are processed and shipped from our main fulfillment location:
Carrynex
3909 Daxton Dr, McKinney, Texas 75071, United States
1. Order Processing Time
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All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has officially shipped, which will include your tracking information.
2. Domestic Shipping Rates & Estimates (United States)
We offer a variety of shipping speeds tailored to your order size and budget. Shipping charges for your order will be calculated and displayed at checkout.
3. International Shipping Rates & Estimates
We ship to over 235 international destinations, including the United Arab Emirates, Austria, Australia, and many more.
Standard International Shipping
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Cost: FREE
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Estimated Delivery Time: 3–5 business days
Carrier-Calculated International Shipping
For faster or alternative international options, we offer real-time discounted rates calculated straight from Shopify at checkout. These services calculate the exact transit time dynamically based on your precise location:
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DHL Express (Worldwide): Supports prepaid duties for a seamless customs experience.
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FedEx: Includes premium options such as FedEx International Connect Plus®.
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USPS (United States Postal Service): Includes First Class Package International, Priority Mail International, and Priority Mail Express International.
4. Duties, Customs, and Taxes
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For Domestic Orders: No customs duties apply within the United States.
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For International Orders: Depending on your country and the shipping method chosen at checkout (such as DHL Express), import duties, taxes, and customs fees may be estimated and prepaid at checkout. If they are not prepaid, the recipient is responsible for any local compliance fees or taxes levied by the destination country upon arrival.
5. How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active.
If you haven’t received your order within the estimated delivery window provided by your chosen shipping tier, please contact us with your name and order number, and we will look into it for you.
6. Shipping Contact Information
If you have any questions regarding your delivery, package restrictions, or tracking, please reach out to our team:
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Brand: CARRYNEX
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Email: Contact@CARRYNEX.Store
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Phone: +1 (216) 489-6644
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Store Address: 3909 Daxton Dr, McKinney Texas 75071, United States