Contact information

Have a question about an order, shipping times, or a return? We are here to help! Feel free to reach out to the CARRYNEX team through any of the channels below, and we will get back to you as soon as possible.


📞 Phone

  • Customer Support: +1 (216) 489-6644

  • Available Monday to Friday, during standard business hours.

✉️ Email


🏢 Corporate Store Address

If you need to reach us by mail, our main store headquarters is located at:

CARRYNEX

3909 Daxton Dr,

McKinney, Texas 75071,

United States

📦 Fulfillment & Returns Location

Please note that product returns must be sent specifically to our fulfillment center. Do not mail packages without contacting support first to receive a prepaid label:

Carrynex

3909 Daxton Dr,

McKinney, Texas 75071,

United States


🕒 Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (CST)

  • Saturday – Sunday: Closed (Emails will be answered the following business day)


  • Last Updated: May 31, 2026