Contact information
Have a question about an order, shipping times, or a return? We are here to help! Feel free to reach out to the CARRYNEX team through any of the channels below, and we will get back to you as soon as possible.
📞 Phone
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Customer Support: +1 (216) 489-6644
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Available Monday to Friday, during standard business hours.
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Support Email: Contact@CARRYNEX.Store
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We typically respond to all email inquiries within 24 business hours.
🏢 Corporate Store Address
If you need to reach us by mail, our main store headquarters is located at:
CARRYNEX
3909 Daxton Dr,
McKinney, Texas 75071,
United States
📦 Fulfillment & Returns Location
Please note that product returns must be sent specifically to our fulfillment center. Do not mail packages without contacting support first to receive a prepaid label:
Carrynex
3909 Daxton Dr,
McKinney, Texas 75071,
United States
🕒 Business Hours
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Monday – Friday: 9:00 AM – 5:00 PM (CST)
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Saturday – Sunday: Closed (Emails will be answered the following business day)
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Last Updated: May 31, 2026